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call handling
asked in Developers
Listen to ongoing active call from another extensionHi Mr. @Phong Vu Could you please help me with the API which allows me to listen to the ongoing/active call from another...
0
Mar 1, 2023 at 12:34am
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1
Answer
asked in Users
Call handling and incoming call announcement problemsHiFirst issue:We have the numbers for 3 businesses coming into our RingCentral account. We need these to route initially...
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Feb 15, 2023 at 7:28am
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1
Answer
asked in Developers
SIP E-Tag Missing ErrorHi All,Please find the below the sample code that is working fine with sandbox credentials,It means that when I try to c...
1
Feb 4, 2023 at 2:56am
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1
Answer
asked in Users
How can a customer send themselves to voicemail if they do not want to stay on hold in a queueHow can a customer send themselves to voicemail if they do not want to stay on hold in a queue. ie Customer does not wa...
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Jan 31, 2023 at 9:21pm
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1
Answer
asked in Users
Call Handling After Missed Call, Give Caller 2 OptionsIs it possible to give the caller a choice to either have their call redirected back to an extension OR leave a voicemai...
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Jan 30, 2023 at 12:33pm
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1
Answer
asked in Developers
Trying to call using production credentials outside of user with extension list numberHello , I'm using ringcentral-web-phone/index.js at master · ringcentral/ringcentral-web-phone (github.com) ...
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Jan 27, 2023 at 2:32am
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2
Answers
asked in Developers
Getting 404 error on calling call supervision APII am using softphone sdk for call supervision. I am using a REST API call to activate the call supervision. This API can...
1
Jan 24, 2023 at 10:10am
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0
Answers
asked in Users
Limited Extension Ring GroupI am trying to get multiple limited extensions in a ring group. Is this possible? I have tried Shared Lines, Call picku...
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Jan 20, 2023 at 10:20am
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0
Answers
asked in Users
Why are calls ringing to multiple recipients at the same time?When our primary number receives a call, multiple recipients' phones ring simultaneously even though we have that ac...
0
Jan 16, 2023 at 1:39pm
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1
Answer
asked in Developers
The Number you have dialed is temporality unavailable.! using ringcentral webphoneHello ,I'm using RingCentral Webphone(ringcentral-web-phone/index.js at master · ringcentral/ringcentral-web-...
0
Jan 11, 2023 at 8:00pm
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1
Answer
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